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| Customer Quotes |
"The tool has really worked wonders in helping the new hires retain information. We run them through so many things in such a short period of time during training that it is hard for them to remember everything and be fully prepared once they start taking customer calls. The game is a fun way for the new hires to practice the information they have learned, and it has helped them retain information so much better than before. This tool was exactly what we were looking for to help test the CSRs."
- CapitalOne HR Team
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| Employee & Partner Training |
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How much do your customers, clients, and vendors actually know about your product and services? If you're tired of paying for brochures, lengthy product descriptions, and other resource literature that goes unread, consider EBD 3.0, an exciting interactive learning tool that innovatively teaches users about your company's products and service offerings.
Businesses of all types can use EBD 3.0 to achieve their training needs. Since the EBD 3.0 system is cost effective and easily reached online, you can now deliver consistent training to all of your employees, no matter where they are. Save time and money bringing new trainees to a central location, and create an easily downloadable application with EBD 3.0. Using our program, your new and old employees can train from their own computers, at their own pace, and on their own time, all to increase your company's efficiency.
On-Demand Tracking
EBD 3.0's toolset allows businesses to closely track training programs without the hassle of traditional training programs. Finding documentation for trainees or regulatory bodies takes seconds because it's updated in real time, and you have direct access to it. Even two years afterwards, your records will be just seconds away from your fingertips, not buried in a file somewhere.
Reviewing Test Scores
When training and testing employees, they can log in to the EBD user portal and view their scores so they can see their mistakes. The user portal keeps a record of all tests and scores, including the questions, which answers were chosen, and what the correct answers were. Rather than employees having to re-take the courses and tests without knowing where they went wrong, EBD 3.0 provides the means for them to learn from their mistakes, thus better retaining the information. |
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